Glenora Wine Cellars has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the website: www.Glenora.com.
Personal Information and Data Gathering
We collect anonymous information from visits to our site to help us understand the usage patterns of our site, and to provide better customer service. Information collected in this manner is provided automatically by your system and the systems that you use to connect to our site. For example, we keep track of what time people enter our site, how long they stay on the site, and what sections they visit on the site. This information is kept in aggregate, anonymous format. We use this information to better tailor our site for our visitors and their usage patterns, as well as to gauge performance and other measures of the site, again in anonymous and aggregate format.
Cookies are sometimes used to further track usage patterns of the site by users in aggregate and anonymous format. Cookies left on your system by our site are sometimes used for the purpose of allowing users the convenience of not having to re-enter usernames and passwords on our site, however, no username or password information is kept on your local machine. Only a unique identifier is kept on your system that will allow you to access the records stored on our secure, password-protected server(s). No financial or personal information will ever be left on your system in the form of a cookie.
Registration & Transactional Data
Registration is required to use certain features of our site. We will collect general contact information, such as name and e-mail address, as well as demographic information, such as age, gender and zip code. Data collected from online user-completed forms is stored in secure, password-protected server locations. Demographic information collected is used to help us, or our partners, to analyze our aggregate user base and better tailor our site, promotions or other features to better serve that user base. Contact information is also used to better understand our user base.
From time to time, Glenora Wine Cellars will contact our registered users who have opted in to be e-mailed with promotional information that we feel would be applicable to, and desired by that user. At any time a user wishes to opt-out of these e-mails, they may do so by contacting Info@Glenora.com. Once opted-out, the user will not receive any further communication from us, aside from any system messages that are necessary to that user in specific transactions, such as e-commerce order summaries.
When you make purchases from our Website, we may collect information such as product orders, shipping address(es), and credit card information in order to process your purchase.
Further use of personal information and data gathered by Glenora Wine Cellars
Glenora Wine Cellars will occasionally utilize partners and vendors to assist it in analysis of the data and information collected by our sites. This information is used in aggregate and anonymous format for the purpose of better tailoring our website, promotions or other company endeavors to better suit our user base. This information is shared with our partners and vendors only on an as-needed basis. Financial information will never be shared with any organization other than those necessary for completing the financial transaction required.
Information and data gathered solely by Glenora Wine Cellars will never be sold, traded or shared with third-parties for any other reason than assisting Glenora Wine Cellars in its analysis, research and promotional needs.
Links to Other Sites
We may make chat rooms, forums, message boards, and/or news groups available to our website users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. We also encourage visitors to be courteous in communicating with others and to be smart about choosing when and to whom to release personal information online. Never disclose any personal information that is of a sensitive or confidential nature on any public area of our site.
We may be required to share your personal information in order to comply with a court order, law, or legal process, including responses to government or regulatory requests. Disclosure may also be necessary if we have reason to believe that disclosure is necessary to identify, contact or bring legal action to enforce any of our policies or agreements, including against you or a third party, for non-payment or violation of any agreement with us. We may share your personal information to protect the and defend our or our user’s rights or property, our website, our employees, users, or the public, including fraudulent, abusive or unlawful use of our website. We may share your information if we reasonably believe that an emergency involving danger of death or serious physical injury to any person. Requires disclosure of communications or justifies disclosure of records without delay.
Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. All registration information is stored in secure locations on password-protected servers.
Your Choices regarding your Personal Information
You may choose to provide us with your mailing address for the purpose of allowing us to send notifications of upcoming events. You can stop receiving mailings by contacting us at Info@Glenora.com. If at any time you do not want to receive offers and/or circulars from us, you can remove yourself from our mailing list by contacting us Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed.
Changes to Your Personal Information
We rely on you to update and correct your Personal Information. Our website allows you to modify or delete your account profile. Note that we may keep historical information in our backup files as permitted by law. You may edit your information by logging into your account here.
Access to Your Personal Information
If required by law, upon request, we will grant you with reasonable access to the personal information that we have about you. You may request access to your personal information by contacting us with such request pursuant to the “How to Contact Us” section below.
Deletion of Your Personal Information
Revocation of Consent
You may revoke consent, or object, to specific processing of your personal information by contacting us at Info@Glenora.com. If you revoke your consent for the processing of Personal Information, then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity.
How to Contact Us
Glenora Wine Cellars, Inc.
5435 State Route 14
Dundee, NY 14837
Effective Date: May 25, 2018